Gravesham 24 phone app
Gravesham becomes the first council in Britain to launch a phone application for residents to report a range of incidents including graffiti, anti-social behaviour and housing repairs.
Phone app is a UK first for Gravesham
The borough joins 20 major US cities, including New York, Boston, Los Angeles, San Francisco and San Jose, in using a tailored "app" for iphones, Blackberries and Android mobile devices provided by American application developer City Sourced and leading UK software supplier Northgate Public Services.
The app is free to download from phone "app stores" and it's easy to use. It is called Gravesham 24.
It works using the phone's camera to photograph the item in question and the phone's GPS to pinpoint where the user is. A category can be selected and notes added if necessary.
The information automatically appears at the Civic Centre and passed on to the appropriate team to deal with it. The user can check progress on resolving the issue and can also see other reports throughout the borough.
There is also an information feed with local news from the council.
The app's introduction is a collaboration between City Sourced, Northgate Public Services, and the council's IT, Communications and Customer Services departments along with many departments including Community Safety, Housing, Planning Enforcement, Operations and Environmental Services.
Click on the appropriate link below for your phone to get the app. Android and iPhone users may also use your phone's app store, search for Gravesham 24 and download it.
BlackBerry users
There is a known bug with Verizon devices. Please try the following links
- From Storm devices type: http://content.citysourced.com/downloads/citysourced/blackberry/touch/Gravesham24.jad into your address bar, or e-mail yourself the address and you can click on the hyperlink from the e-mail.
- From non Storm devices type: http://content.citysourced.com/downloads/citysourced/blackberry/NonTouch/Gravesham24.jad into your address bar, or e-mail yourself the address and you can click on the hyperlink from the e-mail.