Do it on-line

You can request services from Gravesham Borough Council online. Below are a list of the services currently available for completing online. We will be continually adding to this list.

Online Payments

Pay your council bills from any computer or mobile device using our safe and secure online payments system

Check your balance

Use our on-line Citizen Registration form to register your request to receive your Customer Reference Number and gain secure access to your account details.


eBilling allows you to register your email address to receive your Council Tax bills via email instead of a letter.

Gravesham 24 phone app

Report problems or issues on the move with the Gravesham 24 App. Residents can report a range of incidents including graffiti, anti-social behaviour, litter and abandoned vehicles to list just a few. Visit the Gravesham 24 App ( page for further details and links to download the app. 


Our consultations page will list all the consultations that the council are currently undertaking. We value you view and this is your opportunity to shape the decisions of the council.

Highway and Roads

KCC Highway Fault Report  - Use this link for any problems or comments about;

  • traffic lights
  • potholes
  • street lights
  • road signs
  • vegetation near the highway
  • roadworks
  • blocked road gullies
  • fly-tipping on the highway
  • obstructions on the highway
  • flooding in the highway

Benefits Calculator

Benefits Calculator  - Remember this calculation is an estimate based on the information you supply. For a full evaluation make a formal claim asap. Usually Benefit will only start from the Monday after the Council receive your form.

Planning - PublicAccess

PublicAccess  - Search for Planning Applications, Appeals and Enforcements by keyword, application reference, postcode or by a single line of an address.

Councillor Details

Online Forms

Some of these on-line forms produce an Adobe Portable Document Format (PDF) document for you to print, sign then send into the council. For these on-line forms to produce a PDF you will need to download the free Adobe Reader software.

Please note that window popups should be enabled so that the PDF can be displayed.

Parking Services

Waste Management

Did you know that you can report a range of issues including Graffiti, Parking issues and Flytipping via the Gravesham 24 App? Find out more by visiting the Gravesham 24 phone app page.

Community Right to Bid

Council Tax / NNDR

Comments / Compliments / Complaints


Your Views

Service Requests


Environmental Health