Public Access alert,

Whilst using PublicAccess is the quickest way to get your comments logged against an application, if, for some reason PublicAccess is not available, you can email with your comments and name and address.

COVID-19 Secure Statement

Last updated on: 09-Apr-2021


We have followed the COVID-19 secure government guidance for returning to work safely during the COVID-19 pandemic. We have signed and are displaying at various locations throughout our buildings the COVID-19 secure statement to confirm this.

The following sets out the controls that have been implemented to minimise the spread of COVID-19 from person to person. This is to protect our staff and others that may be affected by our work activities:

  1. We have carried out a COVID-19 risk assessment and shared the results with the people who work here
  2. We have cleaning, handwashing and hygiene procedures in line with guidance
  3. We have taken all reasonable steps to help people work from home
  4. We have taken all reasonable steps to maintain a 2m distance in the workplace
  5. Where people cannot be 2m apart, we have done everything practical to manage transmission risk

View our Certificate of Compliance.

5 key points

The Government have set out practical steps for businesses focused on 5 key points, which should be implemented as soon as it is practical:

1. Work from home, if you can

All reasonable steps have been taken by us to help staff work from home. But for those who cannot work from home, the message is that employees should now start returning to work. Since lockdown began we have closed the Civic Centre to all but a skeleton staff and a phased return to work will begin towards the end of July.

2. Carry out a COVID-19 risk assessment, in consultation with workers or trade unions

This guidance meets current legislation around health and safety, employment and equalities. Employers need to carry out COVID-19 risk assessments in consultation with their workers or trade unions, to establish what guidelines to put in place. If possible, employers are asked to publish the results of their risk assessments on their website with an expectation that all businesses with over 50 employees do so.

As we employ around 500 employees, the required COVID-19 risk assessments have been carried out and published accordingly, meaning that the buildings and services provided us have been certified as being “COVID secure” in line with that guidance, and endorsed by our Health and Safety advisors/Trade Union representatives.

3. Maintain 2 metres social distancing, wherever possible

We have re-designed our workspaces to maintain 2 meter distances between people by staggering start times using the existing flexible time system, designated staff entrance and exits from the building, changing seating layouts in break rooms and meeting rooms etc. These changes have all been made to our buildings, and suitable signage and guidance has been placed around the buildings.

4. Where people cannot be 2 metres apart, manage transmission risk

We have implemented barriers and screens where the risk assessments have identified a need to do so. In open plan areas of our buildings, risks are managed by having reduced numbers of staff in attendance on any given day.

5. Reinforcing cleaning processes

We have provided handwashing facilities throughout our buildings, hand sanitisers at entry and exit points along with additional sanitising stations within all staff kitchen areas. Our cleaning team are operating to a revised rota which sees much more frequent and extensive cleaning than was the case prior to the COVID-19 pandemic.

Read the full New ‘COVID-19 secure’ guidelines from GOV.UK.

Customer Services reception and Gateway at the Civic Centre

The public area will be open with the following additional measures towards the end of July:

  1. The number of the public admitted to this area is restricted to those with appointments only
  2. Perspex screens have been fitted to service desks
  3. Staff have been provided with suitable PPE
  4. One way system, floor markings and barriers have been introduced
  5. No cash payments will be permitted to minimise handling of money.
  6. Staff have been instructed to remind customers not to get too close.

Risk assessments - Gravesham Borough Council

Civic Centre

  1. Civic Office COVID-19 risk assessment
  2. Committee Suite COVID-19 risk assessment
  3. Site Visits COVID-19 risk assessment
  4. External Toilet COVID-19 risk assessment
  5. Reprographics COVID-19 risk assessment
  6. Reception Gateway COVID-19 risk assessment

Brookvale Depot

  1. Brookvale depot COVID-19 risk assessment
  2. Building Maintenance COVID-19 risk assessment
  3. Waste Management COVID-19 risk assessment
  4. Burials COVID-19 Risk Assessment
  5. Entry into a deceased's property COVID-19 Risk Assessment
  6. Horticulture team COVID-19 risk assessment

Other sites

  1. Grand COVID-19 risk assessment
  2. Market COVID-19 risk assessment
  3. Woodville COVID-19 risk assessment for volunteers and FOH staff for cinema
  4. Woodville staff COVID-19 risk assessment

If you would like any further information regarding these assessments please contact our Heath and Safety Team.


Was the information on this page helpful?

Let us know