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Christmas emergency support

Emergency helplines

  • Emergency services: 999
  • Non-urgent police enquiries: 101
  • National Domestic Violence Helpline: Freephone 0808 2000 247
  • Samaritans: Call free on 116 123 or Email: jo@samaritans.org.
    “For anyone in distress or despair, Samaritans will always be there - all day - every day - even on Christmas Day.”

Homelessness

  • Porchlight: 0800 567 76 99 (24-hour Helpline)
  • House of Mercy: 01474 329 514 (Edwin Street, Gravesend)
  • Crisis at Christmas: 0300 636 1967

Foodbanks

Gravesham Foodbank at Riverside Community Centre

Closed from Thursday 24 December and will reopen Tuesday 5 January 10.30 am to 12.30pm.

If you need any food during the festive season, please email info@Graveshamfoodank.org.uk and they will try to assist you.

Hive Hope Foodbank at St Botolph’s Church Hall

Open Wednesday 23 December 11:00 to 13:00 and Wednesday 30 December 11:00 to 13:00.

Email hivehope@gmail.com or text 07850 887070.

Gurdwara Langar Service

Running throughout the Christmas and New Year period. Deliveries on Sundays, Tuesdays and Thursdays.

Phone lines are open from 9am to 6pm where someone can log a request or get answers to any queries, the number is 01474 761063.

You can also log a request yourself by completing an online form on the Gurdwara website.

Civic Centre & Gateway

Offices will close at 5pm on Wednesday 23 December and reopen on Monday 4 January.

Whilst the offices will be closed staff will be working from home on 29 - 31 December, the contact centre will be open on 01474 564 422.

NWK Citizens Advice

Local service will be closed from 24 December and will re-open on 5 January.

Support can be accessed via the Advice Line on 0808 2787810.

Out of hours / Emergency numbers

  • Gravesham Borough Council Out of Hours Number: 01474 337777
    Call this number for housing and homelessness, dangerous structures, dangerous trees, flooding and other major emergencies, noise, licencing issues, fumes and emergency
    environmental health complaints.
  • National Power Cut Emergency Line: 105
  • Electricity Power Lines: 0800 40 40 90
  • Gas: 0800 111 999
  • Southern Water: 0330 303 0368
  • South East Water: 0333 000 0365

Advice Together partners

  • Citizens Advice in North & West Kent: Whilst local services are closed Thurs 24 December, reopening Mon 4 January, our telephone advice line is open throughout the period except for bank holidays - please call freephone advice line 0808 278 7810.
  • Choices: Closed from midday Thursday 24 December, reopens Wednesday 30 December. Closes Thurs 31 December 2pm and reopens Monday 4 January.
  • CROP: Closed from Friday 25 December until Monday 4 January.
  • Kent Equality Cohesion Council (KECC): Closed from Thursday 24 December and reopens Tuesday 5 January.
  • Kent Family Mediation Service: Closed from Wednesday 23 December 4.30pm and reopens Monday 4 January 9.30am.
  • North Kent Mind: Closed from 24 December and reopens on Monday 4 January.
  • Porchlight: Contact the central helpline over the festive period (0800 567 76 99).
  • Rethink Sahayak: Services will be closed over the Christmas period from Wednesday 23 December until Monday 4 January. The Asian Mental Health Helpline (0808 800 2073) is open:
    • Monday 21 December 4-7pm,
    • Tuesday 22 December 12 –3pm,
    • Wednesday 23 December 4 –7pm,
    • Thursday 24 December 12 - 3pm,
    • Friday 25 December closed,
    • Monday 28 December 4 –7pm,
    • Tuesday 29 December 12 - 3pm,
    • Wednesday 30 December 4 -7pm,
    • Thursday 31 December 12 –3pm,
    • Friday 1 January closed.
  • The Gr@nd: Closes on Friday 18 December and re-opens on Monday 4 January.
  • West Kent Mediation: Emails and telephone messages will be monitored throughout the period.

Pharmacy opening times

Asda Store Pharmacy (Gravesend)

Address: Thames Way, Gravesend, DA11 0DQ

Telephone: 01474 543410

Friday 25 December: Closed

Monday 28 December: 09:00 - 18:00

Friday 1 January: 10:00 - 17:00

Boots the Chemists

Address: 9 Kempthorne, Gravesend, DA11 0TA

Telephone: 01474 352740

Friday 25 December: Closed

Monday 28 December: 10:00 - 16:00

Friday 1 January: 10:00 - 16:00

Kings Pharmacy

Address: 22a Kitchener Avenue, Gravesend, DA12 5HY

Telephone: 01474 359559

Friday 25 December: Closed

Monday 28 December: 10:00 - 16:00

Friday 1 January: Closed

Hodgsons Pharmacy

Address: 59 Station Road, Longfield, Kent, DA3 7QA

Telephone: 01474 707341

Friday 25 December: 10.00 - 13.00

Monday 28 December: Closed

Friday 1 January: Closed

Asda Store Pharmacy (Greenhithe)

Address: Station Way, Greenhithe, DA9 9BT

Telephone: 01322 374110

Friday 25 December: Closed

Monday 28 December: 09.00 - 18.00

Friday 1 January: 10.00 - 17.00

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