Help, Support and Advice
2. Help for the vulnerable
If you are clinically extremely vulnerable, you are no longer advised to shield. However, you should continue to follow the guidance for people who are clinically extremely vulnerable and are advised to continue taking extra precautions to protect yourself. It is important that you continue to keep the number of social interactions that you have low and try to limit the amount of time you spend in settings where it is difficult to maintain social distancing.
Gravesham supporting the vulnerable
We are working with the North West Kent Volunteer Centre and other community partners to get vital supplies and medicines to those who need them most in our community.
If you, or anyone you know is vulnerable or self-isolating and without an immediate support network, you can ask for help. This may include help with your shopping or having a prescription collected.
Support with food, shopping and deliveries
We have prepared some information about getting food during the COVID-19 pandemic. For further information please see the government’s guidance on accessing food and essential supplies. We've also created a list of local essential businesses within our borough that are accepting orders for food and supplies.
Foodbanks
There are foodbanks in Gravesend who are there should you need to access support, although unable to deliver.
The Gravesend Foodbank is open Tuesday to Friday 10.30am to 12.30pm.
Riverside Community CentreDickens Road
Gravesend
Kent
DA12 2JY
The Hive Foodbank is open Wednesday only 11am to 1pm
St Botolph's ChurchThe Hill
Northfleet
Kent
DA11 9EU
To access support you will need an E-voucher which you can request by phoning 01474 337000. You will be issued with an e-voucher to use within 3 days to collect a food parcel. Please make us aware if you are self-isolating and do not have anyone to collect for you.
Are you able to donate food? Visit the Gravesham Foodbank website for more information.
Local shops
Details of local shops offering telephone orders and in some cases local delivery options
Supermarket information
Home delivery has been prioritised for those customers identified by the government as especially vulnerable and supermarkets have been contacting these people and offering slots. Please check individual supermarket websites for the latest information.
Gurdwara
The Gravesend Gurdwara continue to offer their free Langar (food) deliver service.
Guru Nanak Marg(off Saddington Street)
Gravesend
Kent
DA12 1AG
For latest information please visit the Guru Nanak Darbar Website or phone 01474 761063
Community Support Shop
The Community Support Shop provides help for any community member affected by hardship. It runs every Tuesday from 10.30am- 12.30pm.
Northfleet Veterans ClubThe Hill
Northfleet
Gravesend
DA11 9EU
You can email gemma@cvsnwk.org or phone 01474 334479
NHS Volunteer Responders
You can request help from an NHS Volunteer Responder if you are self-isolating and fall in one of the following categories:
- aged 70 or older and have underlying health conditions
- received a letter saying you are ‘extremely vulnerable’
- have a disability as defined by the Equality Act 2010
- pregnant
- have a high-risk health condition
NHS Volunteer Responders can help you with shopping, collecting prescriptions or just to have a friendly chat.
For more information, please visit the Royal Voluntary Service website.
Citizens Advice in North and West Kent
New Contact Details: CANWK Advice line telephone number – now free to call
For free, independent, confidential and impartial advice please call
0808 278 7810
Monday - Friday, 9am - 5pm
Or email your enquiry to advice@nwkent.cab.org.uk
For more information go to our Citizens Advice page