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Whilst using PublicAccess is the quickest way to get your comments logged against an application, if, for some reason PublicAccess is not available, you can email planning.reps@gravesham.gov.uk with your comments and name and address.

Supported and sheltered housing

Last updated on: 09-Apr-2021

5. Other questions

Can you bring pets with you?

This may be possible, but depends on what kind of pet you have and which scheme you are moving into. You may be considered if the property is on ground level with a garden, in an open scheme or a bungalow.

Depending on which pet you have, you will have to sign a ‘responsible owner’ agreement consent form.

What size of property can you register for?

We automatically register singles and couples for one-bedroom accommodation. We do have a few bed-sitters at some schemes which we may offer to single applicants, if you have expressed an interest in this type of accommodation. We also have a few two-bedroom properties which are offered to people needing separate bedrooms for medical reasons, proof of which will have to be submitted with your application.

Is there an alarm service

All properties have emergency alarms installed and are connected to a 24-hour Central Control.

How do we let our sheltered homes?

Following the completion of a Housing Needs and Risk assessment, you will be told if you are eligible for a sheltered housing property.

When a property becomes available for letting, it will be advertised via our choice based letting scheme. You will be expected to express an interest in a property – you can place a bid via the above link. If you do not have access to a computer and at your request, our allocations team are able to place bids for properties on your behalf. The successful applicant will be contacted by a Scheme Officer to arrange a viewing and tenancy sign up of the property.

What size property can you register for?

We automatically register singles and couples for one-bedroom accommodation. We do have a small number of bed-sitters at some schemes which we may offer to single applicants, if you have expressed an interest in this type of accommodation. We also have a small number of two-bedrooms which are offered to people needing separate bedrooms for medical reasons, proof of which will have to be submitted with your application.

How can you increase changes of being re-housed?

You can increase your chances by selecting a number of schemes you wish to be considered for. Some schemes are in high demand but other schemes have only a limited number of applicants which will increase your chance of being re-housed and reduce the length of time you will have to wait.

Can we re-house you if you are homeless?

If you are threatened with or are actually homeless you should contact us. We can then discuss your application with you.

Do we exclude or suspend applicants from our list?

Yes, some examples are:

  • People subject to immigration control
  • Applicants living abroad who have no date of return to the UK will not be offered a tenancy, but may register to establish a date priority for the future
  • Applicants who have been guilty of unacceptable behaviour
  • Applicants who have a poor rent repayment history and/or current rent arrears
  • Transfer applicants who have damaged their existing property
  • Applicants who have the financial means to purchase a shelter housing dwelling

What happens if you refuse an offer?

We will make you an offer of housing based on your housing need, your identified supported housing needs, what you have asked for, and assume that you have a real interest in moving to those areas. If you refuse an offer we will discuss this further with you.

What happens if you accept an offer?

We expect you to be in a position to accept a tenancy at very short notice. We will arrange for a viewing of the property within a few days of the end of bidding. At the viewing, you will be able to sign for your new tenancy and you will be given keys and fobs as necessary. Your tenancy will begin on the Monday following you signing your tenancy agreement.

Help with moving?

If you are an existing tenant and moving from a larger to a smaller property, we will assist you with the payment and arrangements for your move. We will also advise you if you are entitled to receive a 'Tenants Incentive Payment'.

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