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About the duty to refer

From 1 October 2018 a new duty was introduced by the Homelessness Reduction Act. The duty requires certain public authorities to notify us of anyone they think may be homeless, or threatened with becoming homeless within 56 days.

Before making a referral, a public authority must:

  • have consent to the referral from the individual
  • allow the individual to identify the housing authority in England which they would like the notification to be made to; and
  • have consent from the individual that their contact details can be supplied so the housing authority can contact them regarding the referral

The public services included in the duty are as follows:

  • prisons
  • youth offender institutions
  • secure training centres
  • secure colleges
  • youth offending teams
  • probation services (including community rehabilitation companies)
  • Jobcentre Plus
  • social service authorities
  • emergency departments
  • urgent treatment centres
  • hospitals in their function of providing inpatient care

Read more about Duty to Refer from