Job details
- Salary: £37,028 to £38,957 per annum (inclusive of allowances)
- Location: Civic Centre, Gravesend
- Status: Permanent
- Hours: 37 hours per week
- Closing date: 16 November 2025
About the role
We are looking for a proactive and customer-focused Property Manager to join our Social Lettings Team. This is a key role in helping us prevent homelessness and reduce reliance on temporary accommodation by increasing access to private rented housing.
You’ll work directly with landlords and tenants, managing properties through GBC Lettings, supporting tenancy sustainment, and promoting incentives to encourage landlords to work with us. This is a rewarding opportunity to make a real impact in the community while developing strong relationships across the housing sector.
What you'll be doing
- Manage private rented properties and assured shorthold tenancies through GBC Lettings.
- Support homeless households to access private rented accommodation and prevent homelessness.
- Promote landlord incentives and build strong relationships with property owners.
- Conduct inspections, manage repairs, and resolve tenancy issues.
- Monitor rent payments and support tenants with budgeting and arrears.
- Identify disrepair and ensure properties meet safety standards.
- Maintain accurate records and contribute to service development.
About you
We’re looking for someone who is:
- Experienced in housing, ideally with knowledge of homelessness legislation and the private rented sector.
- A confident communicator, able to build trust with landlords and support vulnerable tenants.
- Organised and proactive, with strong problem-solving and negotiation skills.
- IT literate, with good record-keeping and administrative abilities.
- Flexible and adaptable, able to work under pressure and meet deadlines.
- Committed to equality, safeguarding, and excellent customer service.
Working for Gravesham
We are committed to delivering to the community and working with us means you are part of delivering the level of growth and improvement our community needs and deserves. A range of services have been provided to over 106,000 people and 4,000 businesses.
The Borough of Gravesham, situated in the north west corner of Kent, covers 25,000 acres of the most varied countryside in south east England. Bordered by the River Thames to the north, it is at the heart of Thames Gateway and has a significant role to play in the regeneration of a major government growth area.
Read more information about working for us.
Benefits
- A minimum of 25 Days Annual Leave plus bank holidays.
- Membership to Local Government Pension Scheme - Local Government Pension Scheme
- Access to over 1000+ instant discounts from favourite retailers, restaurants, food delivery services and attractions via our benefits portal VivUp.
- Career development, training opportunities and access to e-learning
- Access to eye care vouchers and VDU Glasses
- External Occupational Health service
- Cycle to Work Scheme
- Hybrid working (minimum of 2 days in the office per week)
- Access to Employee Assistance Programme 24/7
- Free parking
Important Information
Applicants must be able to demonstrate all essential requirements as listed in the job description.
Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.
We reserve the right to close this vacancy at any time prior to the closing date.
How to apply
Please send your CV and covering letter setting out why you are suitable to recruitment@gravesham.gov.uk by 16 November 2025.
If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.
If you would like to have an informal discussion with the recruiting manager, please call Georgia Williamson on 01474 337711.
All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation in different format such as braille or large print, please contact the Human Resources Team on 01474 337374.
Job Profile