Car Park Season Permit T&Cs

Car Park Season Permit

From April 2021 we will no longer be issuing paper parking permits; instead we will issue e-permits. An e-permit is an electronic version of a paper permit. This allows the permit holder to park their vehicle within the given car park without the need to display a physical permit in the windscreen.

  1. You will not be sent a paper permit in the post. You will receive an email confirmation stating you have an e-permit, and you will be able to start parking your vehicle once you have paid for your permit. You do not need to print out or display anything in your vehicle.
  2. Our Civil Enforcement Officers are able to check permits by entering the number plate on their handheld devices. So long as you have a valid permit and are parked correctly you will not be issued with a Penalty Charge Notice.
  3. You will be able to change your personal details and vehicle details through your online account.
  4. The e-permit is only valid within the car park that it has been purchased.
  5. The e-permit does not entitle you to any special exemption from any other restrictions within the car park, for example disabled bays or parking outside of bay markings.
  6. The e-permit does not guarantee the availability of a parking space.
  7. If you wish to cancel your permit for a refund, you can request a cancellation via your account. Refunds can only be issued for any full remaining months on your permit.
  8. E-permits remain the property of Gravesham Borough Council and may be cancelled if found to be misused.