By law you can ask a local authority to look at a decision that was made on your homeless application. The review can either confirm or overturn the decision made.
What you can ask us to review
You can ask us to review any of the following:
- that you are not homeless
- that you are not threatened with homelessness
- that you are not eligible for help because of your immigration status
- that you don’t have a priority need
- that you became homeless intentionally
- about the steps you are to take in your Personal Housing Plan at the Prevention or Relief Stage
- about whether you are owed the Prevention, Relief or full duty
- to end the Prevention or Relief
- to end the full section 193 duty (discharge of duty)
- to end the duty towards you where you are considered to have deliberately and unreasonably refused to cooperate with the steps taken to prevent or relieve your homelessness
- that your case has been transferred to another Council because you don’t have a local connection with our area, but have a connection with the other council’s area
- the suitability of accommodation offered to you under the Relief or full section 193 duty
- the suitability of accommodation offered to you as a final accommodation offer
The decision letter you receive from us will tell you if you can ask for a review.
Deadline for asking for a review
If you want to ask for a review, you must do it within 21 days of receiving your decision letter.
You'll lose your right to review if you miss this deadline. You can ask us to accept a late review and give your reasons. However, we are not legally obliged to accept a late review request.
Special rules apply if you don’t receive the decision letter. A senior officer who was not involved in the original decision will make the review decision.
If you accept temporary accommodation and you want us to reconsider its suitability, you’ll need to demonstrate that the accommodation has become unsuitable since you accepted it because your circumstances have changed.
Apply for a review on your homelessness application
Our online form is the easiest way for you, or someone acting on your behalf, to request a review.
Before submitting your application, please read how the review process works.
You can also request a review in person at our offices, by email or by post. Please ensure you clearly request the review and highlight which decisions you want us to reconsider.