The assisted collection service is provided for residents who are unable to take their bins or sacks to the kerbside because of physical disability or ill-health.

Residents must have no access to a carer, friend, relative or neighbour (aged over 16) to help put their bins or sacks out for collection and to return the bins (if applicable) after collection.

The waste collection crew will collect the bins or sacks from an agreed location and will return the bins (if provided) to the same location. We cannot collect waste up or down steps or through locked gates etc.

How to apply

If after reading the above you think that you are entitled to some help from us, you can apply online. You will need to explain why you need an assisted collection to support your application.