Fraud is a criminal offence

Fraud is where someone acts dishonestly to make a gain for themselves or another person.

People who commit fraud may be:

  • Telling us false information
  • Failing to tell us about certain things
  • Abusing their position

Fraud and corruption has a direct impact on the community as losses to us could mean cuts in services or increases in council tax costs to maintain services.

Our Counter-Fraud and Corruption Strategy is designed to prevent this from happening, promote detection and support investigation. Read our Counter Fraud Corruption Strategy

We operate a shared service for all of our internal Audit and Counter Fraud activity, including investigation. This service is hosted by Medway Council.

Report fraud

You can help us fight fraud by reporting your concerns or suspicions to us using our online form. 

You don't need to leave your details when completing the form. If you do want to leave your details, they will be kept in the strictest confidence.

You can report: 

  • housing benefit fraud
  • Council Tax fraud
  • housing fraud
  • tenancy fraud
  • Right to Buy fraud
  • council employee/member behaviour
  • Contractors
  • insurance fraud

Once you've reported something to us we'll evaluate it to determine whether investigation is appropriate. The more information that we are given the better as this will make the evaluation more comprehensive and the more likely a successful outcome will be. 

We're not able to comment on ongoing investigations and due to Data Protection we are unable to give feedback on any reported allegations, so if you report a suspected fraud, we will not be able to update you on how an investigation is proceeding.