The assisted collection service is provided for people who are unable to take their bins or sacks to the kerbside because of disability or ill health.

We offer two types of assisted collection, a part assisted collection and a full assisted collection.

Part assisted collection

This is where you're not physically capable of moving your sacks and/or recycling bin(s) to the edge of the pavement but you are able to get the empty bin(s) back to your home.

Full assisted collection

This is where you're not physically capable of moving your sacks and/or recycling bin(s) to the edge of the pavement and you're not able to get them back to your home.

How to apply

If you think you are entitled to some help from us for either a part or full assisted collection, you can apply online. You'll need to explain why you need an assisted collection to support your application.