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- For the latest information and updates on our services view our coronavirus advice section →
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Help putting your bin out
1. Overview
The assisted collection service is provided for people who are unable to take their bins or sacks to the kerbside because of disability or ill health.
We offer two types of assisted collection, a part assisted collection and a full assisted collection.
Part assisted collection
This is where you're not physically capable of moving your sacks and/or recycling bin(s) to the edge of the pavement but you are able to get the empty bin(s) back to your home.
Full assisted collection
This is where you're not physically capable of moving your sacks and/or recycling bin(s) to the edge of the pavement and you're not able to get them back to your home.