Coronavirus (COVID-19)
- The Civic Centre is open for limited essential appointments only. If the service you require cannot be accessed online please contact Customer Services to discuss on 01474 337000.
- For the latest information and updates on our services view our coronavirus advice section →
- If you are a business, please visit our Business support pages →
- To request support, visit our Help and support page →
Public Access alert,
Public Access is currently down for maintenance, please check back later.
Order bins and sacks
1. Overview
COVID-19 service update: We have temporarily stopped allowing requests for new, replacement or additional bins. We apologise for any inconvenience this may cause. See www.gravesham.gov.uk/coronavirus for the latest information on affected services.
We supply bins for your rubbish, recycling, food waste and, for a small fee, garden waste.
You can order new, extra or replacement bins using our online form. Use our online form if:
- You want to order a replacement bin(s) if yours has been damaged, lost or stolen
- You would like to order an extra bin for your recycling and/or food waste (outdoor bin only)
- You have moved into a property and only some of the bins have been left by the previous person
Request a bigger rubbish bin
If you want to order a bigger rubbish bin, then you need to apply using our 'Request a bigger rubbish bin' form. In order to receive a bigger bin, you have to meet one of the following criteria:
- There are six or more people in permanent residence at the property
- Where a medical condition results in additional waste
We will ask you to
- provide your contact details
- provide your address
- tell us why you need a bigger bin
After you apply
After we've received your request, we'll assess your case and let you know the outcome by email.
If you would like to order another garden waste bin or garden sacks then you will need to buy them. Find out more by visiting our garden waste collection page.