Food safety and hygiene

We visit all food businesses in the borough to make sure they comply with food safety law. There may be times when food standards aren't followed, or you have concerns about a food business. 

Suspected food poisoning

Food poisoning is an illness caused by eating contaminated food. It's not usually serious and most people get better within a few days without treatment.

The symptoms of food poisoning usually begin within one to two days after eating contaminated food, although they may start at any point between a few hours and several weeks later.

If you think you have food poisoning contact your doctor. They will then contact us if there is a confirmed or suspected case of food poisoning.

If you have any food remaining that you suspect is the reason you're ill, keep it in a sealed container in the fridge as it may be needed for testing. 

Poor food safety and hygiene practices

Report poor food safety and hygiene practices in a restaurant, store or other food outlet. For example:

• dirty premises
• poor hand hygiene
• poor food handling
• unavailable or incorrect allergen information

Food product problem

Report a problem with food that you've bought, if you believe it could pose a food safety or health risk. This could include:

• a foreign object found in your food
• food that appears to be contaminated with chemicals
• food that has been provided with visible signs of mould or decay.

Report a problem

You can contact us about problems relating to food hygiene and food standards/safety about a food business within Gravesham, by completing our online form below.

Please note that if the premises in question is not located within Gravesham, unfortunately we will not be able to assist you and you will need to contact the local authority where it is located.