Information Governance Framework

Information is a vital asset for the provision of services to the public and for the efficient management of council services and resources. As well as rights to access public and personal information, it plays a key part in governance, service planning and performance management. Gravesham Borough Council’s Code of Corporate Governance states:

“Governance is about how authorities ensure they are providing the right services to the right people in a timely, open, honest and accountable manner.” (Code of Corporate Governance for Gravesham Borough Council).

Information governance is concerned with how information is held, obtained, recorded, used and shared by the organisation.

Information is used here as a collective term to cover terms such as data, documents, records and content.

It is essential that the council has a robust information governance management framework, to ensure that information is effectively managed with accountability structures, governance processes, documented policies and procedures, staff training and adequate resources.