When do we pay you?

1. Overview

If you're a council tenant we will pay the benefit directly to your rent account.

If you're a private tenant, there are set dates we can make Housing Benefit payments to you. These dates will not always match the date your rent is due to your landlord.

If you are more than eight weeks in arrears with your rent, we will pay your Housing Benefit directly to your landlord.

All new benefit claims are paid in arrears whether the benefit is paid to you or your landlord.

If we make payments to you they will be paid every two weeks in arrears. If we make payments direct to your landlord we will pay them every four weeks in arrears.