Cookies

What is a cookie?

Cookies are small files which are generated and saved on your phone, tablet or computer when you visit a website.

We use a combination of essential and optional cookies to enhance your experience and allow us to collect important information about how the website is used. A breakdown of the cookies that we use and how to enable/disable them can be found below.

Optional analytics cookies

With your permission, we use Google Analytics to collect data about how you use our website. We use the information to compile reports and to help us improve the website.

Google Analytics cookies collect and store anonymised information about:

  • how you got to our website
  • the pages you visit on our website and how long you spend on them
  • any errors you see while using our website

Google is not allowed to use or share our analytics data with anyone.

Google Analytics cookies
Name Purpose Expires
_gat_UA-7241581-3 Gravesham website unique ID by Goole Analytics. 24 hours
_ga Checks if you’ve visited Gravesham website before. This helps us count how many people visit our site. 2 years
_gid Checks if you’ve visited Gravesham website before. This helps us count how many people visit our site. 24 hours
_gali Used to distinguish visiting users. The main purpose of this cookie is online functionality. 24 hours

Managing your cookies

Optional cookies

You can choose below whether you would like to accept our optional analytics cookies. Simply select 'yes' or 'no' and press 'Save cookie settings'.

Opt out of Google Analytics for all websites

Alternatively, if you wish to opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

Web browser settings

Most web browsers allow some control of most cookies through the browser settings. To find out more about web browsers' cookies control, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

Find out how to manage cookies on popular browsers:

To find information relating to other browsers, visit the browser developer's website.

Third-party cookies

While browsing our website you will occasionally be redirected to one of our third-party portals. For example, our payment platform or planning portal. We do not have direct control over these cookies, but have compiled a list below to make you aware of those used.

Jobsgopublic (JGP)

URL: https://ats-gravesham.jgp.co.uk

Description: This portal is used to advertise any job vacancies we have available. Users can view job descriptions and make applications via the JGP website.

Cookies used:

 

Jobs Go Public
Name Purpose Expires
_session_id Tracks/maintains visitors job search results Individual session only
_ats_frontend_session Supports the listings of jobs, filtering and search functionality Individual session only

 

Adelante payments

URL: https://payments.gravesham.gov.uk

Description: This portal is where our residents will go to make an online payment, whether that be directly via the website or at the end of an online form.

 

Adelante payment gateway
Name Purpose Expires
ASPSESSIONIDxxxxxxxx Payment gateway session, collects and sends payment details for bank processing Individual session only
cookiesession1 Generates transactional token for current user's session Individual session only

 

Imperial parking portal

URL: https://parkingportal.gravesham.gov.uk

Description: This portal is used for all parking permit transactions/renewals as well as the appeals process for parking fines.

 

Parking portal
Name Purpose Expires
ASP.NET_SessionId Unique session ID Individual session only
Imperial-XSRF-TOKEN-ACCOUNT-graveshambc Vendor's client organization ID token generating a unique, secret and unpredictable value passed on to a client server Individual session
XSRF-TOKEN-ACCOUNT-graveshambc Prevents cross-site forgery (XSRF/CSRF) Individual session only
FedAuth-ARP-graveshambc Used to authenticate vendor's to client servers' connection to eg.: run webservices Individual session only

 

Public Access (planning)

URL: https://plan.gravesham.gov.uk 

Description: This portal is used to search and comment on planning applications.

 

Planning portal
Name Purpose Expires
JSESSIONID Unique session ID Individual session only

 

Modern.gov (democracy)

URL: https://democracy.gravesham.gov.uk

Description: This portal houses Councillor information, meeting minutes and agendas.

 

Modern Gov. democracy portal
Name Purpose Expires
ASP.NET_SessionId Server software session ID Individual session only
_mglogon_ Allows the Mod.Gov application to identify users browsing session Individual session only

 

EntitledTo portal

URL: https://gravesham.entitledto.co.uk/home/start

Description: This portal can be used by residents to find out what benefits they can claim.

 

Homeless application by EntitledTo
Name Purpose Expires
ASP.NET_SessionId Server software session ID 24 hours
Notification Software notifications, errors and warnings Max 24 hours
navigation-closed-by-user Software cookie declared to collapse the navigation block as the default for all users 11 months
navigation-opened Software cookie indicating navigation state changed to 'open' 11 months
f_/Intro/Home?cidxxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Software online form section unique session ID generated after starting page. Until midnight
Benefit calculator by EntitledTo
Name Purpose Expires
ASP.NET_SessionId Server software session ID 24 hours
Notification Software notifications, errors and warnings Max 24 hours
navigation-closed-by-user Software cookie declared to collapse the navigation block as the default for all users 11 months
navigation-opened Software cookie indicating navigation state changed to 'open' 11 months
f_/Intro/Home?cidxxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Software online form section unique session ID generated after starting page. Until midnight

 

Granicus govService forms

URL: https://my.gravesham.gov.uk

Description: This platform houses all of our online self-help forms, otherwise known as MyGravesham.

 

Granicus forms
Name Purpose Expires
product Eg.: SELF, platform authentication. 48 hours
_lastlogin Server (UNIX) timestamp Individual session only
PHPSESSID Server software session ID Individual session only
AWSALBCORS AWS CORS policy implementation 7 days
AWSALB Generated by load balancer, it routes the request to a target while encodes information about the selected target, encrypts the cookie, and includes the cookie in the response to the client. 7 days
APP_LANG Eg.: 'en' Language used to view a site 24 hours
SESSfsauthsession Used by web server software to identify the unique browsing session Individual session only
localtime Picked up server side to calculate local time from UTC time. Individual session only
ssAuthSession User's session based authentication Individual session only
customization Store front end customized styles for Customer Service Hub - only applicable to internal users Individual session only