Let us know
If you’re struggling to pay your Council Tax, you should contact us as soon as possible. Council Tax is payable in 10 monthly instalments from April to January for the year.
If you contact us, we can spread your payments to March and reduce your monthly payments.
We may be able to come to a payment arrangement that you can afford. For a payment arrangement to be considered please complete an income and expenditure form.
Complete income and expenditure form
If you have previous arrears
Your current Council Tax bill is always your priority. If you are struggling to meet the payments as you are also paying arrears please contact us as we may be able to help.
If you have received a summons
Your summons will have an arrangement letter with it. If you can pay these instalments, you do not need to contact us.
If you can't pay the arrangement sent with your summons you should contact us to discuss an alternative payment arrangement or complete an income and expenditure form.
The court cannot make an arrangement with you so you should contact us and not attend court.
Complete income and expenditure form
Can I dispute the summons?
It is important that you contact us before the court hearing as we wont be able to answer your questions at court.
You can contact us by email council.tax@gravesham.gov.uk or call us on 01474 337000.
Come and see us on a summons surgery day between 10am and 4pm. Upcoming dates are:
- 22 October 2024
- 23 October 2024
- 24 October 2024
- 29 October 2024
- 30 October 2024
- 31 October 2024
Other forms of help
Other things that you should do:
- Check to see if you are entitled to any discounts or exemptions
- Spread your payments over 12 months instead of 10 to reduce your monthly payments. completing the online form
- If you are struggling and need support because you are on a low income, you should apply for Universal Credit
- You should also apply for Council Tax Reduction. Use the online calculator to find out if you are eligible. If eligible, apply for the reduction by completing the form
- If you have not already done so, you can obtain free debt support from the Money Advice Service
You can also contact us to discuss your Council Tax account or call 01474 337000 as soon as possible.