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What happens if you don’t pay?

Last updated on: 09-Apr-2021

3. Liability orders

  • Unless the summons is served incorrectly, we will not normally withdraw it.
  • At the court hearing we will apply for a Liability Order. This gives us additional powers to collect the money you owe. You will incur an additional cost of £50 at this point, bringing total costs to £110. You have the right to attend the liability order hearing but we won't have access to our records at court, so if you want to discuss your account you should contact us before the hearing.
  • We will notify you of the Liability Order in writing. You will also receive an income and expenditure form which must be completed in full. Failure to complete the form could result in a maximum fine of £1,000 from the Magistrates Court. If you don't return this form or don't make an arrangement the account is likely to go to an Enforcement Agent.

After the Liability Order is issued

We recognise that some people are not able to pay their bill because of genuine financial hardship or other difficulties. We offer help and support to all customers who are experiencing difficulties making their payments.

If you are struggling to pay your council tax you should let us know. You can contact us using the below button to discuss your account with one of our recovery officers.

When arranging payment plans on arrears owed we will always ensure that you are able to maintain your current financial year payments, plus an affordable amount in respect of any arrears.

It is important that you are able to keep to your payments in order to prevent the overall debt from increasing. Once the Magistrate grants a liability order we may take further actions to recover what is owed.


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