Job details
Salary: £28,988 to £38,957 per annum (inclusive of allowances)
Location: Civic Centre, Gravesend
Contract: Permanent
Working Pattern: Full time
Hours: 37 hours per week
Closing Date: 19 October 2025
The Role
A Neighbourhood Officer will be responsible for managing a patch of properties and dealing with tenancy related matters. Carrying out estate and property inspections to identify and deal with breaches of tenancy, investigating complaints of anti-social behaviour, working in partnership with external agencies to resolve more complex matters and making safeguard referrals for vulnerable adults and children are some of the key components of the role.
Essential qualifications/experience
- Able to communicate confidently and effectively
- Ability to work under pressure, prioritise workloads and work to deadlines
- Ability to use computer systems including word processing, spreadsheets and other IT systems
- Able to compile reports and deal with written correspondence, knowledge of Housing Law and Practice, working knowledge of ASB tools and powers and other relevant legislation
Working for Gravesham
We are committed to delivering to the community and working with us means you are part of delivering the level of growth and improvement our community needs and deserves. A range of services have been provided to over 106,000 people and 4,000 businesses.
The Borough of Gravesham, situated in the north west corner of Kent, covers 25,000 acres of the most varied countryside in south east England. Bordered by the River Thames to the north, it is at the heart of Thames Gateway and has a significant role to play in the regeneration of a major government growth area.
Read more information about working for us.
Benefits
- A generous holiday entitlement, plus paid bank holidays
- Membership to Local Government Pension Scheme
- Career development, training opportunities and access to e-learning
- Access to eye care vouchers and VDU Glasses
- External Occupational Health service
- Cycle to Work Scheme
- Access to EAP Services 24/7
- Free parking
- Octopus Electric Vehicles Salary Sacrifice Scheme
Important Information
Applicants must be able to demonstrate all essential requirements as listed in the job description.
We reserve the right to close this vacancy at any time prior to the closing date.
How to apply
Please send your CV and covering letter to recruitment@gravesham.gov.uk by 19 October 2025.
Previous applicants need not apply.
If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.
All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation in different format such as braille or large print, please contact the Human Resources Team on 01474 337374.