Job details
- Salary: £14,526 (including allowances)
- Location: Civic Centre, Gravesend
- Contract: 24 month fixed contract
- Hours: 37 hours per week
- Closing date: 7 July 2025
The role
We are looking to recruit 3 enthusiastic Business Administrator apprentices into the Revenues and Benefits service. Reporting to the Team Leader, you will be working supporting the team in tasks related to the Council’s Revenues, Benefits or Service Change Service.
Key Responsibilities
Examples of duties may include
- Process applications for Housing Benefit and Council Tax Support accurately and timely.
- To ensure that liabilities for Council Tax and Business Rates accounts are processed accurately and timely
- Respond to customer enquiries by telephone, email and correspondence
- Contribute to business process improvement
- Provide administrative support and gather work-based evidence towards completion of the NVQ portfolio
About You
The successful candidate will:
- Have level 2 qualifications in English and Maths
- Experience of using Microsoft Office applications (such as Word and Excel)
- Ability to follow set procedures and routines
- Ability to carry out basic office skills
- An awareness of good customer service
Working for Gravesham
We are committed to delivering to the community and working with us means you are part of delivering the level of growth and improvement our community needs and deserves. A range of services have been provided to over 106,000 people and 4,000 businesses.
The Borough of Gravesham, situated in the north west corner of Kent, covers 25,000 acres of the most varied countryside in south east England. Bordered by the River Thames to the north, it is at the heart of Thames Gateway and has a significant role to play in the regeneration of a major government growth area.
Read more information about working for us.
Benefits
- A minimum of 23 Days Annual Leave plus bank holidays.
- Membership to Local Government Pension Scheme - Local Government Pension Scheme
- Access to over 1000+ instant discounts from favourite retailers, restaurants, food delivery services and attractions via our benefits portal VivUp.
- Career development, training opportunities and access to e-learning
- Access to eye care vouchers and VDU Glasses
- External Occupational Health service
- Cycle to Work Scheme
- Access to an employee assistance programme 24/7
- Hybrid Working (minimum two days in the office per week)
- Free parking
- Octopus Electric Vehicles Salary Sacrifice Scheme
Important Information
Applicants must be able to demonstrate all essential requirements as listed in the job description.
Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.
We reserve the right to close this vacancy at any time prior to the closing date.
If you would like to have an informal discussion with the recruiting manager, please email Andrew Wilcock on andrew.wilcock@gravesham.gov.uk.
How to apply
Please send your CV and covering letter to recruitment@gravesham.gov.uk by Monday 7 July.
If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.
All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation in different format such as braille or large print, please contact the Human Resources Team on 01474 337374.