Job details
Salary: £25,974- £33,044 (including allowances)
Location: Civic Centre, Gravesend
Contract: Permanent
Working Pattern: Full-time
Hours: 37 hours per week.
Closing Date: 19 May 2025
The Role
To ensure that tenant involvement is intrinsically linked to providing successful housing management services by ensuring the full and effective involvement of tenants in the development, delivery and review of Housing Landlord Services. To ensure effective consultation with and provide information to tenants.
To lead on developing and delivering a comprehensive resident engagement strategy, driving increased engagement with tenants and leaseholders across all aspects of housing landlord services. You will work closely with both internal and external partners to shape the future of tenant engagement within the Council, with a focus on enhancing the use of digital technology as a way of engagement. To ensure that all events are delivered to a high standard, well attended, on time and within budget.
Are you passionate about making a real difference in people’s lives? Do you thrive in a role where every day is different, and every challenge brings an opportunity to create positive change? If so, we want YOU to join our amazing housing service.
About you
- Excellent written and verbal communication skills and be able to prepare information in plain clear English.
- Good IT skills.
- The ability to work well with different types of people, including good People Management skills.
- Knowledge of Gravesham and the wider area. Good knowledge of tenant engagement within a housing context.
- Demonstrable knowledge of the engagement methods used for engaging with a wide range of communities.
- A relevant qualification and /or experience of consultation and community engagement.
- Experience of working with tenants within a housing, development and planning context.
- Experience of partnership working within public, private housing and the voluntary sector.
- Experience of creating and managing communications with tenants in a variety of environments such as speaking, written and digital environments.
Working for Gravesham
We are committed to delivering to the community and working with us means you are part of delivering the level of growth and improvement our community needs and deserves. A range of services have been provided to over 106,000 people and 4,000 businesses.
The Borough of Gravesham, situated in the north west corner of Kent, covers 25,000 acres of the most varied countryside in south east England. Bordered by the River Thames to the north, it is at the heart of Thames Gateway and has a significant role to play in the regeneration of a major government growth area.
Read more information about working for us.
Benefits
- A minimum of 23 Days Annual Leave plus bank holidays.
- Membership to Local Government Pension Scheme
- Career development, training opportunities and access to e-learning
- Access to eye care vouchers and VDU Glasses
- External Occupational Health service
- Cycle to Work Scheme
- Access to EAP Services 24/7
- Hybrid Working
- Free parking
Important Information
Applicants must be able to demonstrate all essential requirements as listed in the job description.
We reserve the right to close this vacancy at any time prior to the closing date.
If you would like to have an informal discussion with the recruiting manager, please call Louise Rayner on 01474 337000.
How to apply
Please send your CV and covering letter to recruitment@gravesham.gov.uk by 19 May 2025
If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.
All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation in different format such as braille or large print, please contact the Human Resources Team on 01474 337374.