There are several ways to make contact with the council from writing a letter to using our Gravesham24 Smartphone App.
Did you know that there are a wide range of services you can do online including:
- reporting missed bins
- view your waste and recycling collection dates
- abandoned vehicles
- apply for planning permission
- road defects (via Kent County Council )
Find out more by visiting our Do It Online page.
Civic Centre - Monday to Friday 9am - 5pm (closed on Bank Holidays.)
Gravesham Gateway - Monday to Friday 9am - 5pm (closed on Bank Holidays.)
Police reception counter - Monday to Saturday 8am - 8pm, Sunday 10am - 4pm
Please visit our How to Find Us page
A-Z of Services
Search the A to Z of Services for specific contact details and information. Go to the A to Z
Most enquiries can be resolved by customer services: 01474 33 70 00
Customer service agents are available from 8:45am - 5pm, Monday to Friday.
By Fax or Minicom
You can fax the council on 01474 33 74 53 or minicom users on 01474 33 76 17
Some people prefer to write to the council especially if the information you wish to provide is complicated. Please send all correspondence to:
Customer Contact Centre
Gravesham Borough Council
Kent DA12 1AU
Emergencies - Out Of Hours
The Council maintains a 24 hour response to emergencies through its Lifeline service. Any real emergency which cannot wait until the Council offices are next open should be directed to: 01474 56 44 22
Lifeline will, on your behalf, take further action necessary to inform the appropriate services.
Contact your Councillor
If you would like to contact your local councillor; visit our councillor information pages
Let Us Know
We want to hear from you if you've got a comment to make, whether it's good or bad on any of our services. We also want to hear your suggestions about how we can improve our services. By asking for your feedback, we can make any changes if we need to and make sure your contact with Gravesham Borough Council is a positive one.
Find out more on our comment, compliment or complaint form.