Large bulky items

Last updated on: 11-Sep-2020

If you are looking to dispose of unwanted household items, we offer a collection service from domestic properties within the borough.

We do not offer this service to businesses.

A bulky item collection costs £27 for up to four items. For example, if you want to get rid of a dining table and three chairs you have four items to be collected.

We collect large bulky items every Thursday (except over the Christmas period).

Book a bulky item collection

You can book and pay for your bulky collection online. The form takes around 5 minutes to complete and once you've added the items you want collected, you can select a collection date that suits you. You can even book a collection date up to six weeks in advance.

The form will ask you to:

• provide your name and address
• select the items you want collected
• select a collection date
• provide your payment details

You can pay using your debit or credit card.

Please read the Bulky Waste Collection - Terms and Conditions before booking a collection.

Popular items we collect

• Beds
• Bedroom furniture, for example wardrobes, dressing tables and chest of drawers
• Book cases
• Mattresses
• Sofas
• Chairs
• Coffee tables
• Dining table and chairs
• Dining units
• Electrical items
• Large kids toys, for example sandpits and slides
• Plastic and wooden garden furniture
• Sideboards
• TV, stereo and computers
• Vacuum cleaners
• Wicker furniture

A full list of items we collect will be displayed when you start your booking.

Items we don't collect

Visit the Pepperhill Household Waste and Recycling Centre website for information on how to dispose of the following items:

• Asbestos
• Baths/sinks/toilets/showers
• Boilers
• Building rubble or materials
• Car parts including batteries
• Concrete
• Cooking oil
• Disability scooters
• Doors
• Electric wheelchairs
• Engine oil
• Explosives
• Fencing
• Fireworks
• Fuel
• Garden waste
• Gas fires
• Kitchens
• Light fittings
• Oil tanks
• Paint
• Pianos / Organs
• Rubble
• Ride on mowers
• Sheds
• Soil
• Toilets, cistern and associated parts of a toilet
• Toxic material
• Tyres
• Water tanks
• Windows and frames

What you need to do on collection day

Items must be put out for collection by 7am on the day and will be collected by 5pm. You don't have to be in when we collect your items.

Your items need to be left in your normal collection place (usually at the front of your property). This should be the most accessible point to the road, but not on public land. Our crews are not insured to enter your property so please do not ask them to collect items from inside your property (including your shed or garage).

If you live in a flat, the crew will normally collect items from the bin store.

Change or cancel your booking

You can change or cancel your booking and get a full refund providing you tell us by midday the day before your collection. No changes or refunds can be made after this time.

Using our form, you can:

• add items to your booking
• remove items from your booking
• change an item to a different item
• change your collection date
• cancel your booking

Other ways to dispose

There are alternative ways of disposing of your unwanted items. For example, you can donate your items or take them to the tip.

Donate your items to charity

Did you know you can donate your unwanted furniture and electrical items? Here's a selection of charities that will take your items and some will even collect your items for free:

• British Heart Foundation
• DEBRA
• Ellenor (formerly Ellenor Lions Hospice)
• West Kent YMCA

Pepperhill tip

You can also take your unwanted items to the Pepperhill Household Waste and Recycling Centre run by Kent County Council. You can visit their website to see what items you can take to the tip.

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