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Housing repairs

Last updated on: 09-Apr-2021

2. Tenants’ duties and responsibilities

The repairs that the tenant is responsible for are defined by the Housing Act 1988 and the Council’s Tenancy Conditions.

In accordance with the tenancy conditions, tenants are responsible for the following:

Maintaining and repairing the inside of the property including:

  • Internal doors and catches, including cupboards
  • Internal glazing
  • Internal fittings, including skirting boards, door and window frames, bath panels, toilet seats, plugs and chains to sinks and baths, curtain rails and pelmets
  • Internal decorations and finishes
  • Plumbing to washing machines, dishwashers and so on, unless these have been fitted by the council
  • Doors and drawers to kitchen units
  • Letter boxes
  • Any items the tenant, their family or visitors have damaged, even those that are the responsibility of the council.
  • Repairs to their own improvements
  • Replacing tap washers where taps are dripping
  • Replacing light bulbs and fluorescent tubes
  • Lock changes and replacing keys / fobs
  • Damp and mould as a result of lifestyle / poor heating and ventilation

Tenants are also responsible for maintaining and repairing elements relating to the outside of the property including:

  • Their own equipment, such as TV aerials (unless provided by the council), satellite dishes and electrical sockets
  • Repairs to sheds
  • Back garden paths
  • Fencing repairs unless they meet the criteria of the fencing policy found in section 8

We can recover costs if we carry out works at your property that we deem to be the responsibility of the tenant. Details of this can be found in our re-charge policy.


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