Job details
Salary: £25,974 to £27,659 per annum (inclusive of allowances)
Location: Civic Centre, Gravesend
Contract: Permanent
Working Pattern: Full-time
Hours: 37 hours per week.
Closing Date: 13 July 2025
The Role
We are seeking highly motivated individuals with good communication skills and the ability to deal calmly and professionally with difficult situations.
As a Civil Enforcement Officer (CEO), you will carry out the enforcement of parking restrictions, on foot and by vehicle throughout the entire borough of Gravesham. You will be required to patrol both on street and in car parks and, if necessary, issue penalty charge notices to vehicles found to be parked contravening the parking restrictions that are in force.
You will be required to assist the general public with any Council related enquires to provide high levels of customer satisfaction and you will be required to report issues such as pot holes, streetlights, abandoned cars, graffiti, and rubbish to the relevant department/agency, acting as the Councils ‘eyes and ears’ so as to improve the streetscene environment.
About you
Essential Qualifications
We are looking for an officer, who will be able to work over a 7 day week shift pattern in a front line enforcement role. You should be able to demonstrate good literacy and numeracy skills, be a good communicator and understand the importance of good customer service skills. Ideally you will have experience of working in a public facing role and be able to work well as part of a team. The role requires full Disclosure and Barring (DBS) clearance and a full UK driving licence.
Desirable qualifications
It would be advantageous to have parking enforcement experience and have basic knowledge of the Highway code and Traffic Management Act 2004. It would be desirable if you are familiar with the local area.
Working for Gravesham
We are committed to delivering to the community and working with us means you are part of delivering the level of growth and improvement our community needs and deserves. A range of services have been provided to over 106,000 people and 4,000 businesses.
The Borough of Gravesham, situated in the north west corner of Kent, covers 25,000 acres of the most varied countryside in south east England. Bordered by the River Thames to the north, it is at the heart of Thames Gateway and has a significant role to play in the regeneration of a major government growth area.
Read more information about working for us.
Benefits
- A minimum of 23 days holiday entitlement, plus paid bank holidays.
- Membership to Local Government Pension Scheme
- Career development, training opportunities and access to e-learning
- Access to eye care vouchers and VDU Glasses
- External Occupational Health service
- Cycle to Work Scheme
- Access to EAP Services 24/7
- Free parking
- Octopus Electric Vehicles Salary Sacrifice Scheme
Important Information
Applicants must be able to demonstrate all essential requirements as listed in the job description.
We reserve the right to close this vacancy at any time prior to the closing date.
If you would like to have an informal discussion with the recruiting manager, please call Ann Rankin on 0147 337167.
How to apply
Please send your CV and covering letter to recruitment@gravesham.gov.uk by 13 July 2025.
If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.
All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation in different format such as braille or large print, please contact the Human Resources Team on 01474 337374.
Job Profile
Download the Civil Enforcement Officer (Parking) job description.