Citizen Advice Kiosk

If you’re worried about money and struggling to keep up with the rising cost of living, you can access the Kent Money Advice Hub service (delivered by Citizens Advice) which provides free and confidential money advice.

You can access the service discretely via a kiosk at Gravesend Civic Centre. Just press Start on the iPad within the kiosk and you will be connected to a trained Citizens Advice advisor who can help you deal with any debts but also support you with managing money and budgeting to head off problems in the first place.

Alternatively, you can access the service online by visiting (with video call and webchat functions) or by calling the freephone number on 0800 808 5622 by phone from Monday – Friday between 8am – 8pm.

Help with Council Tax

If you are on low income, you may be eligible for Council Tax discounts or exemptions.

Struggling to pay your rent?

Our Housing Income team are there to help, and you should contact us as soon as possible.

Food and essentials

Food banks offer a valuable service, to help many people in difficult situations.

Help for households

Advice from GOV.UK on support available, including cost of living payments and other help for households.

Green homes funding

New applications to the green homes grant scheme are now closed. You can use any existing vouchers issued.

Warm spaces in the community

Find information about support available, including warm places to visit in the community. 

Benefit calculator

Our benefits calculator will help you find out what benefits you could claim.

Kent Together

Kent Together can help you find your way through the advice and support available.