If you're a council tenant, you can find out how to pay rent, request housing repairs, and much more.
Coronavirus (COVID-19)
- The Civic Centre is re-opening on 27 July 2020 for limited essential appointments only. If the service you require cannot be accessed online please contact Customer Services to discuss on 01474 337000.
- Final Grant Funding round. Apply via our discretionary grants page before Sunday 9 August.
- For the latest information and updates on our services view our coronavirus advice section →
- If you are a business, please visit our Business support pages →
- To request support, visit our Help and support page →
Council tenants
Public Access alert,
Public Access is currently down for maintenance, please check back later.
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Pay your rent
Find out the many ways in which you can pay your rent.
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Check your rent balance
You can check your Rent Balance swiftly and securely online.
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Rent arrears
If you are having difficulty paying your rent, you will need to speak to us about it.
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Housing repairs
If you're a tenant in a council property find out how to request a repair.
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Exchanging your home
Information on exchanging properties.
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About your tenancy
All about your tenancy, including the conditions, tenancy handbook and how to raise a complaint.