Council tenants and leaseholders

Swale Heating rebrands as Sureserve


From 1 March 2025, Swale Heating Ltd will be known as Sureserve Compliance South, part of the national company Sureserve. Read about the transition and how this affects you.

Your rent

Check your rent balance, make a payment or get advice if you are struggling.

Your tenancy

Find out your responsibilities as a tenant, and what to do with issues.

Housing repairs

Find out how to request or check the status of a repair.

Your home

Find out about safety in your home, planned works, energy saving, car parking and garages.

Social housing

Find out about eligibility to join the housing register and ways you can find a new home.

Housing benefit

Find out if you're eligible for housing benefit and how to apply.

Your estate

Find out about estate management services we provide and your responsibilities to look after your estate.

Independent living

Independent living schemes all residents to maintain their independence in their home.

Tenant Satisfaction Measures survey


In collaboration with Acuity, we are carrying out a Tenant Satisfaction Measures survey. You may be contacted asking for your views. Read more about the survey.

Leaseholders


Advice and guidance for leaseholders, is coming soon.

Please email tenancymanagement@gravesham.gov.uk for any general enquiries, or to arrange repairs to communal areas.