Includes how to find your bin collection day, how to order new bins, how to book bulky collections, and what to do if we've missed a bin.
Coronavirus (COVID-19)
- For the latest information and updates on our services view our coronavirus advice section →
- If you are a business, please visit our Business support pages →
- To request support, visit our Help and support page →
- For urgent needs, Kent County Council's helpline is available 24 hours a day. Phone 03000 41 92 92.
Bins and recycling
Advance notice: from Sunday 18 August 2019, the Pepperhill Household Waste Recycling Centre will be closed for approximately 9 weeks. Find out more →
Public Access alert,
Public Access is currently down for maintenance, please check back later.
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Bin days
Find out when we collect your bins and sacks.
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Garden waste
Everything you need to know about our garden waste collection service and how to sign up.
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Missed bins and sacks
What to do if you think we've missed your bin.
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Order bins and sacks
Order a new, extra or replacement bin. Or find out how to order more clear sacks.
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Bulky collections
For a small fee we'll collect your fridge/freezers, or your large or metal items. Book a collection online at a time that suits you.
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Still using sacks?
If you're still using sacks for your rubbish and recycling, you can opt in to use bins instead.